Almost dead on arrival: a case study of non-user-centered design for a police emergency-response system

Designing automated handheld navigation support

Proceedings of the 10th international conference on Human computer interaction with mobile devices and services

Critical Lessons Learned: Evaluation of Commercial Mobile Incident Support Systems

Mobile Response

GENIMS – a user-centric and GIS-enabled incident management system

International Journal of Information and Communication Technology

Visual reporting in time-critical work: exploring video use in emergency response

Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services