Service level agreements: an ontological approach

Authors:
Les Green
Affiliations:
University of Technology, Sydney, NSW, Australia
Venue:
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Year:
2006

Citing 2
Cited 7

Integrating Service Level Agreements: Optimizing Your OSS for SLA Delivery

Integrating Service Level Agreements: Optimizing Your OSS for SLA Delivery
The Semantic Web: The Roles of XML and RDF

IEEE Internet Computing

A semantic model for enhancing network services management and auditing

NEW2AN'11/ruSMART'11 Proceedings of the 11th international conference and 4th international conference on Smart spaces and next generation wired/wireless networking
An ontology for managing network services quality

Expert Systems with Applications: An International Journal
Workflow composition of service level agreements for web services

Decision Support Systems
Cost-benefit analysis of an SLA mapping approach for defining standardized Cloud computing goods

Future Generation Computer Systems
Semantic-based SLA monitoring of storage resources

PPAM'11 Proceedings of the 9th international conference on Parallel Processing and Applied Mathematics - Volume Part II
Automatic SLA Matching and Provider Selection in Grid and Cloud Computing Markets

GRID '12 Proceedings of the 2012 ACM/IEEE 13th International Conference on Grid Computing
Creating standardized products for electronic markets

Future Generation Computer Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper describes an ontology based Service Level Agreement formalisation. OWL and SWRL are chosen to express the ontologies. Use of the ontologies, discussing Ontology Adoption, SLA Instance Creation and Validation is given, followed by a breakdown and discussion of the concepts. Ontologies are grouped by generality and diagrammatic representations are given. The SLA ontology is discussed in context of the telecommunications domain.