Distrust

  • Authors:
  • Piotr Cofta

  • Affiliations:
  • BT Plc, Martlesham, UK

  • Venue:
  • ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
  • Year:
  • 2006

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Abstract

Trust has been attracting a significant attention, both in its sociological and technical aspect. Distrust, the necessary counter-partner of trust, has not been a primary research target. This situation has led to significant shortage of research discussion about distrust. The paper discusses distrust from the perspective of the complexity-based model of confidence to demonstrate how trust and distrust can be interpreted and how they can coexist within the model.