Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
Beyond the Dot.Coms: The Economic Promise of the Internet
Beyond the Dot.Coms: The Economic Promise of the Internet
Trust, the Internet, and the digital divide
IBM Systems Journal
Experimental study of market reputation mechanisms
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
Enhancing reputation mechanisms via online social networks
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
A reputation mechanism for layered communities
ACM SIGecom Exchanges
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Research Note---How Often Should Reputation Mechanisms Update a Trader's Reputation Profile?
Information Systems Research
In praise of forgiveness: Ways for repairing trust breakdowns in one-off online interactions
International Journal of Human-Computer Studies
Rater Credibility Assessment in Web Services Interactions
World Wide Web
RATEWeb: Reputation Assessment for Trust Establishment among Web services
The VLDB Journal — The International Journal on Very Large Data Bases
Security challenges for reputation mechanisms using online social networks
Proceedings of the 2nd ACM workshop on Security and artificial intelligence
Evaluating rater credibility for reputation assessment of web services
WISE'07 Proceedings of the 8th international conference on Web information systems engineering
Reputation mechanisms in an exchange economy
Electronic Commerce Research and Applications
To buy or not to buy: Influence of seller photos and reputation on buyer trust and purchase behavior
International Journal of Human-Computer Studies
Experimental evaluation of an ebay-style self-reporting reputation mechanism
WINE'05 Proceedings of the First international conference on Internet and Network Economics
An economic model of user rating in an online recommender system
UM'05 Proceedings of the 10th international conference on User Modeling
iTrust'05 Proceedings of the Third international conference on Trust Management
| Hi-index | 0.00 |
Trust between people engaging in economic transactions affects the economic growth of their community. Reputation management systems, such as the Feedback Forum of eBay Inc., can increase the trust level of the participants. We show in this paper that experimental economics can be used in a controlled laboratory environment to measure trust and trust enhancement. Specifically, we present an experimental study that quantifies the increase in trust produced by two versions of a reputation management system. We also discuss some emerging issues in the design of reputation management systems.