Enabling intelligent B-to-B eCommerce supply chain management using RFID and the EPC network: a case study in the retail industry

  • Authors:

  • Samuel Fosso Wamba;Louis A. Lefebvre;Elisabeth Lefebvre

  • Affiliations:

  • École Polytechnique de Montréal, Montréal (Québec), Canada;École Polytechnique de Montréal, Montréal (Québec), Canada;École Polytechnique de Montréal, Montréal (Québec), Canada

  • Venue:
  • ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
  • Year:
  • 2006

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Abstract

This article provides some insights into RFID technology and the EPC Network and investigates their potential for B-to-B eCommerce supply chain management. Based on empirical data gathered from four tightly interrelated firms from three layers of a supply chain, several scenarios integrating RFID and the EPC Network have been tested and evaluated. In the context of warehousing activities in one specific retail supply chain, the results indicate that i) the business process approach seems quite appropriate to capture the real potential of RFID and the EPC Network; ii) RFID technology and the EPC Network can improve the "shipping" and the "receiving" processes; iii) they can automatically trigger some business processes; iv) they foster a higher level of information sharing between supply chain members; and v) they promote the emergence of new business processes such as "process-to-process," "process-to-machine," and "machine-to-machine." The paper helps to improve our understanding of the real potential of RFID and the EPC Network for business processes.