On the contributions of different empirical data in usability testing
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Testing web sites: five users is nowhere near enough
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Premium usability: getting the discount without paying the price
interactions - All systems go: how Wall street will benefit from user-centered design
A method to standardize usability metrics into a single score
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability evaluation of a commercial pocket PC phone: a pilot study
Mobility '07 Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
| Hi-index | 0.00 |
In spring 2004 Usable Products Company set to study the shopping, purchase, and assignment process for mobile media (wallpaper, ring tones and games for mobile phones) in the US market. A large scale (200 initial interviews followed by an additional 60) study covering 5 major US carriers and 13 handsets was conducted between 2004 and 2005 to benchmark the usability of mobile media purchase process. In this paper, we describe the goals, procedures, timeline, and results of this project with particular focus on what changes were necessary to move from a formative to a normative usability testing process.