Fixing the emergency department: a transformational journey with EDSIM
WSC '04 Proceedings of the 36th conference on Winter simulation
Functional analysis for operating emergency department of a general hospital
WSC '04 Proceedings of the 36th conference on Winter simulation
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This paper will discuss proven practices for developing Emergency Department (ED) simulations based on recent project success. From human decisions to political agendas, an ED is filled with unpredictable elements, making it a difficult environment to model. However, the key decision-making information that will be uncovered from a study is worth the effort. This paper will thoroughly analyze each step of a typical ED simulation project, identifying key areas of focus and tips for success. Defining the objective, process map, scenarios, outputs and animation requirements are the first steps. A system for gathering the ED data will be discussed, as well as advice for the verification and validation phases. Finally, the presentation of the findings will be analyzed. No part an ED simulation project should be discounted. This paper will stress dependency of each phase on the successful outcome of the entire project.