Development of an instrument measuring user satisfaction of the human-computer interface
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Johnny 2: a user test of key continuity management with S/MIME and Outlook Express
SOUPS '05 Proceedings of the 2005 symposium on Usable privacy and security
Improving user-interface dependability through mitigation of human error
International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
Why Johnny can't encrypt: a usability evaluation of PGP 5.0
SSYM'99 Proceedings of the 8th conference on USENIX Security Symposium - Volume 8
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As people start depending more on technology and the internet they are opening themselves up to new risks. In this project, we specifically investigated wireless router interfaces to understand the needs of users when they configure security. Two studies were conducted: a baseline study comparing the interfaces of two routers on the market and a study comparing a prototype and the Linksys interface. The baseline study showed that there was no difference between the current interfaces. We then conducted a controlled experiment with a prototype that gave visual feedback. The prototype showed significant improvement in level of security achieved.