Organisational learning is crystallised into artefacts
ACM SIGOIS Bulletin
Knowledge management systems: issues, challenges, and benefits
Communications of the AIS
Tangible viewpoints: a physical approach to multimedia stories
Proceedings of the tenth ACM international conference on Multimedia
Communications of the ACM - A game experience in every application
A tangible platform for documenting experiences and sharing multimedia stories
ETP '03 Proceedings of the 2003 ACM SIGMM workshop on Experiential telepresence
Learning on location with cinematic narratives
Proceedings of the 1st ACM workshop on Story representation, mechanism and context
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Stories help us structure our perception of a complex reality. Stories told in a workplace context also help to preserve knowledge of the organization, which is especially important in temporary, but reoccurring organizations. This paper presents an approach of dealing with the problem of digitally mediating learning in such an organization. We present an ethnographic study of a festival organization, in which we view workplace learning in terms of communities of practice [17]. Then, we report the design of a video storytelling booth and a user study of this in a natural setting. Finally, we discuss the role it plays in the context of the festival organization. The purpose of the video storytelling booth is to make volunteer festival workers' roles visible by recording personal accounts of their work within the organization on video. The analysis of video clips produced by festival workers partly confirm features of the organization identified in the ethnographic study, but they also add further dimensions to the image of the festival organization.