Agents that reduce work and information overload
Communications of the ACM
COACH: a teaching agent that learns
Communications of the ACM
An architecture for adaptive intelligent systems
Artificial Intelligence - Special volume on computational research on interaction and agency, part 1
Software engineering (5th ed.)
Software engineering (5th ed.)
WebMap: a graphical hypertext navigation tool
Computer Networks and ISDN Systems
Improving information retrieval by combining user profile and document segmentation
Information Processing and Management: an International Journal
Object-oriented systems analysis and design
Object-oriented systems analysis and design
Instructible agents: software that just keeps getting better
IBM Systems Journal
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
XPect: A Framework for Electronic Commerce
IEEE Internet Computing
A System Architecture of Intelligent-Guided Browsing on the Web
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 4 - Volume 4
Intelligent Spider for Internet Searching
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track—Internet and the Digital Economy - Volume 4
Artificial agents learn policies for multi-issue negotiation
International Journal of Electronic Commerce - Special issue: Systems for computer-mediated digital commerce
An Intelligent Agent for Prioritizing E-Mail Messages
Information Resources Management Journal
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Because of the rapid proliferation of Web sites, the question of how a Web site can attract repeat visits has become an important problem. One approach is to treat each visitor to the site as a unique individual, much as a human receptionist would treat each client-customer. This paper proposes an object-oriented architecture for developing virtual receptionists for this purpose. All necessary object classes, their interactions, and the database schema are defined, and an example is provided. This object-oriented design provides a foundation that allows the virtual agent to be easily modified.