Supporting data quality management in decision-making

  • Authors:
  • G. Shankaranarayanan;Yu Cai

  • Affiliations:
  • Information Systems Department, Boston University, School of Management, Boston, MA;Information Systems Department, Boston University, School of Management, Boston, MA

  • Venue:
  • Decision Support Systems
  • Year:
  • 2006

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Abstract

In the complex decision-environments that characterize e-business settings, it is important to permit decision-makers to proactively manage data quality. In this paper we propose a decision-support framework that permits decision-makers to gauge quality both in an objective (context-independent) and in a context-dependent manner. The framework is based on the information product approach and uses the Information Product Map (IPMAP). We illustrate its application in evaluating data quality using completeness--a data quality dimension that is acknowledged as important. A decision-support tool (IPView) for managing data quality that incorporates the proposed framework is also described.