Managing requirements for a US$1bn IT-based business transformation: New approaches and challenges

Authors:
Peter Reynolds
Affiliations:
Commonwealth Bank of Australia, Sydney, Australia and Australian Graduate School of Management, University of New South Wales, Sydney, NSW 2052, Australia
Venue:
Journal of Systems and Software
Year:
2007

Citing 3
Cited 2

Classification of research efforts in requirements engineering

ACM Computing Surveys (CSUR)
Requirements engineering for e-business advantage

Requirements Engineering
A contingency view of organizational infrastructure requirements engineering

Proceedings of the 2006 ACM symposium on Applied computing

Integrating B-SCP and MAP to manage the evolution of strategic IT requirements

Information and Software Technology
A resurgence of interest in Information Architecture

International Journal of Information Management: The Journal for Information Professionals

Quantified Score

Hi-index	0.00

Visualization

Abstract

Managing uncertainty and complexity in IT based business transformation presents new requirements engineering (RE) challenges where requirements are not known up-front and business outcomes have to be delivered over time in dynamic alignment with market developments. Responding to these challenges necessitates new RE techniques that go beyond the traditional goals of completeness, correctness and consistency and focuses instead on business needs and IT alignment. Using the case of a major IT based business transformation in a large retail bank, this paper outlines new approaches being applied in practice and identifies areas for further RE research.