The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Modelling the Likelihood of Software Process Improvement: An Exploratory Study
Empirical Software Engineering
Software Process Improvement Problems in Twelve Software Companies: An Empirical Analysis
Empirical Software Engineering
A quantitative and qualitative analysis of factors affecting software processes
Journal of Systems and Software
A maturity model for the implementation of software process improvement: an empirical study
Journal of Systems and Software - Special issue: The new context for software engineering education and training
International Journal of Information Management: The Journal for Information Professionals
A socio-technical approach to improving the systems development process
Information Systems Frontiers
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This paper reports on a survey amongst software groups in a multinational organization. The survey was initiated by the Software Process Improvement (SPI) Steering Committee of Philips, a committee that monitors the status and quality of software process improvement in the global organization. The paper presents and discusses improvement targets, improvement drivers, and metrics, and the degree to that they are being recognized in the software groups. The improvement targets `increase predictability' and `reduce defects' are being recognized as specifically important, joined for Capability Maturity Model (CMM) level three groups by `increase productivity' and `reduce lead time'. The set of improvement drivers that was used in the survey appears to be valid. Three improvement drivers that were rated highest were: `commitment of engineering management', `commitment of development staff, and `sense of urgency'. Finally, it could be seen that metrics activity, both in size and in quality, increases significantly for CMM level three groups. However, no consensus regarding what metrics should be used can be seen.