Foundations of statistical natural language processing
Foundations of statistical natural language processing
Data mining (Invited talk. Abstract only): crossing the Chasm
KDD '99 Proceedings of the fifth ACM SIGKDD international conference on Knowledge discovery and data mining
Feature Weighting in k-Means Clustering
Machine Learning
Computational Linguistics - Special issue on web as corpus
The integration of business intelligence and knowledge management
IBM Systems Journal
Design and implementation of the UIMA common analysis system
IBM Systems Journal
Generating and Browsing Multiple Taxonomies Over a Document Collection
Journal of Management Information Systems
A visualization solution for the analysis and identification of workforce expertise
Proceedings of the 2007 conference on Human interface: Part I
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Today's business environments are going through several major transformations. First, most business environments are increasingly dependent upon vast amount of information. However, in part because of sheer volume, effective use of information is becoming more and more difficult. Second, the IT environments that support businesses are evolving from a simple machine- and automation-centric operational model to a complex people- and interactive service-centric operational model. Where, it becomes critical to analyze and understand the relationships between people, their skills, technologies, and organizations and effectively leverage human and technological resources to drive service delivery excellence and innovation. Unfortunately, very few tools exist to leverage the available information and analyze such relationships. This paper describes a solution, called "Business Insights Workbench" (BIW), which couples a number of information analytics techniques with a unique set of visualizations to help uncover hidden relationships among the key factors of the business environment (e.g., people, their skills, technologies, and organizations). Such understanding can bring many benefits to IT organizations, e.g., effective staffing for projects, collaboration and knowledge sharing, and technology growth and innovation. We use an IT business consulting services (IT BCS) organization as an example to illustrate our approach.