Computer-based systems for cooperative work and group decision making
ACM Computing Surveys (CSUR)
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Task-technology fit and individual performance
MIS Quarterly
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Work, friendship, and media use for information exchange in a networked organization
Journal of the American Society for Information Science
The quality of online social relationships
Communications of the ACM - How the virtual inspires the real
Information and Communication: Alternative Uses of the Internet in Households
Information Systems Research
Social Consequences of Internet Use: Access, Involvement, and Interaction
Social Consequences of Internet Use: Access, Involvement, and Interaction
Data in social network analysis
ICCMSN'08 Proceedings of the First international conference on Computer-Mediated Social Networking
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Studies in Information Systems (IS) research have widely documented task-oriented and communication structure effects as a result of information and communication technology (ICT) use. These effects have been evidenced at inter- and intra-organisational and occupational community levels. Research on the direct interplay between social network structure, ICT use and individual performance is however lacking to date. This research proposes a theoretical model along with operational constructs for understanding how performance of individuals in knowledge-intensive work can be affected by social network structure and ICT use. The context of the study is the occupational community of general practitioners (GP) in rural New South Wales (NSW), Australia. Numerous problems such as decreasing performance with age, obsolescence of technological knowledge, isolation from urban communities and various problems specific to rural practice makes this study significant. The study is motivated by the research question -- "How can the interplay between social network structure and ICT use enhance individual performance?" It argues that individuals with high levels of ICT use, dense social network structures and those rich in connections to social clusters or groups who are themselves not well connected perform better.