Algorithmic Analysis of the Maximum Queue Length in a Busy Period for the M/M/c Retrial Queue

  • Authors:
  • Jesus R. Artalejo;Antonis Economou;M. J. Lopez-Herrero

  • Affiliations:
  • Department of Statistics and Operations Research, Faculty of Mathematics, Complutense University of Madrid, Madrid 28040, Spain;Department of Mathematics, University of Athens, Panepistemioupolis, Athens 15784, Greece;School of Statistics, Complutense University of Madrid, Madrid 28040, Spain

  • Venue:
  • INFORMS Journal on Computing
  • Year:
  • 2007

Quantified Score

Hi-index 0.00

Visualization

Abstract

This paper deals with the maximum number of customers in orbit (and in the system) during a busy period for the M/M/c retrial queue. Determining the distribution for the maximum number of customers in orbit is reduced to computation of certain absorption probabilities. By reducing to the single-server case we arrive at a closed analytic formula. For the multi-server case we develop an efficient algorithmic procedure for computation of this distribution by exploiting the special block-tridiagonal structure of the system. Numerical results illustrate the efficiency of the method and reveal interesting facts concerning the behavior of the M/M/c retrial queue.