The perfect search engine is not enough: a study of orienteering behavior in directed search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Sandbox for analysis: concepts and methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Entity quick click: rapid text copying based on automatic entity extraction
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Entity workspace: an evidence file that aids memory, inference, and reading
ISI'06 Proceedings of the 4th IEEE international conference on Intelligence and Security Informatics
MAHI: investigation of social scaffolding for reflective thinking in diabetes management
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '08 Extended Abstracts on Human Factors in Computing Systems
CoSense: enhancing sensemaking for collaborative web search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ActiveNotes: computer-assisted creation of patient progress notes
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Physician-driven management of patient progress notes in an intensive care unit
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Role of available and provided resources in sensemaking
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Distributed sensemaking: improving sensemaking by leveraging the efforts of previous users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Knowledge workers making sense of a topic divide their time among activities including searching for information, reading, and taking notes. We have built a software system that supports and integrates these activities. To test its effectiveness, we conducted a study where subjects used it to perform medical question-answering tasks. Initial results indicate that subjects could use the system, but that the nature of this use depended on the subject's overall question-answering strategy. Two dominant strategies emerged that we call the Reader and Searcher strategies.