Sources of structure in sensemaking
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Making Sense of Sensemaking 1: Alternative Perspectives
IEEE Intelligent Systems
Medical sensemaking with entity workspace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
With a little help from my friends: examining the impact of social annotations in sensemaking tasks
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding together: sensemaking in collaborative information seeking
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Keyword clouds: having very little effect on sensemaking in web search engines
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Standing on the schemas of giants: socially augmented information foraging
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Making sense of a topic often involves appropriating information and organizing themes from various existing resources. We studied how sensemakers appropriated from available online resources as well as artifacts provided by another person directly. We found that both available and provided resources affect sensemaking activities. Sensemakers added more structure in their work when online resources were easily available, but added less structure and information when they were provided relevant sensemaking artifacts from another person. We also studied how early and mature artifacts provided by another person were appropriated differently and found that mature artifacts were rated better and used more but resulted in lesser structure and information being added by the recipient. These findings have implications for the support of sensemaking activities using resources available online as well as artifacts provided by others including co-workers and friends.