Sharing views and interactions with single-user applications
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Disembodied conduct: communication through video in a multi-media office environment
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Community Computing and Support Systems, Social Interaction in Networked Communities [the book is based on the Kyoto Meeting on Social Interaction and Communityware, held in Kyoto, Japan, in June 1998]
Participation in community systems: indications for design
Digital Cities'03 Proceedings of the Third international conference on Information Technologies for Social Capital: cross-Cultural Perspectives
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This paper is concerned with the development of a more complex view of the analysis of social interactions in CMC systems. There is an apparent paradox in findings of previous studies of text-based CMC which may be due to the nature of this type of communication for it requires users to orient to two models: conversation and text. This is illustrated by showing the detailed analysis of instances of interactions on a particular CMC system. By utilising the notion of feedback and exploring its function in conversation, we emphasize the need for a more refined view of the relationship between speaker, hearer and feedback. We draw on Goffman's analysis of social encounters and offer a preliminary view of the contributions that participation frameworks and production formats can make to CSCW.