Participation equality and influence: cues and status in computer-supported cooperative works groups

Authors:
Suzanne Weisband;Sherry Schneider;Terry Connolly
Affiliations:
University of Arizona;University of Arizona;University of Arizona
Venue:
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Year:
1993

Citing 5
Cited 1

Organizational information requirements, media richness and structural design

Management Science
A foundation for the study of group decision support systems

Management Science
Effects of anonymity and evaluative tone on idea generation in computer-mediated groups

Management Science
The XXII self-assessment: the ethics of computing

Communications of the ACM
The strange case of the electronic lover

Computerization and controversy

Delays and interruptions: A self-perpetuating paradox of communication technology use

Information and Organization

Quantified Score

Hi-index	0.00

Visualization

Abstract

We examined status effects in face-to-face and computer-mediated three-person groups. Our expectation that low status members in computer-mediated group discussions would participate more equally, and have more influence over decisions, than their counterparts in face-to-face groups was not confirmed. The results suggest that knowledge of status differences and labels were used to form cognitive impressions of other group members. It seems that when group members are aware of the status characteristics of the group, social cues were magnified rather than reduced. Implications of these findings for mixed status cooperative work groups and for the design of computer communication systems are discussed.