Who's in charge here?: Cooperative work and authority negotiation in police helicopter missions
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
An ethnographic study of distributed problem solving in spreadsheet development
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
The temporal structure of cooperative activity
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Ghosts in the network: distributed troubleshooting in a shared working environment
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Technology in Working Order: Studies of Work, Interaction, and Technology
Technology in Working Order: Studies of Work, Interaction, and Technology
Colour management is a socio-technical problem
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Video game technologies and virtual design: a study of virtual design teams in a metaverse
ICVR'07 Proceedings of the 2nd international conference on Virtual reality
| Hi-index | 0.00 |
This paper is about capturing and analysing requirements for Computer Supported Collaborative Work (CSCW) systems, showing that the approach taken differs from that for more traditional IT systems. Social science research paradigms are used to expand the nature of work in constrained environments. Interaction-based studies of office settings and a case study of a set of knowledge workers who manipulate information leads to an investigation of methods for translating their tacit knowledge into more meaningful requirements statements. The work presents views of the organisation through the participants eyes as contrasted with more formal views of the organisation as a business.