Video conferencing as a technology to support group work: a review of its failures
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Design of a multi-media vehicle for social browsing
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
The VideoWindow system in informal communication
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Experiences in the use of a media space
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Portland experience: a report on a distributed research group
Computer-supported cooperative work and groupware
Speech patterns in video-mediated conversations
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Iterative design of seamless collaboration media
Communications of the ACM
Montage: providing teleproximity for distributed groups
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Multiparty videoconferencing at virtual social distance: MAJIC design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Learning from TV programs: application of TV presentation to a videoconferencing system
Proceedings of the 8th annual ACM symposium on User interface and software technology
What mix of video and audio is useful for small groups doing remote real-time design work?
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An empirical comparison of copresent and technologically-mediated interaction based on communicative breakdown
MAJIC videoconferencing system: experiments, evaluation and improvement
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Return on investment and organizational adoption
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Proceedings of the 2007 international ACM conference on Supporting group work
Human-Computer Interaction
| Hi-index | 0.00 |
Considerable research has found that adding audio to desktop conferencing improves problem-solving, but that there is no additional benefit from adding video. This paper describes an experiment that supports these earlier findings, while suggesting that video may provide significant benefit when used in tasks involving speakers with different priorities and different linguistic capabilities. The level of conflict in the experimental setting is consistent with that found in work settings, but is higher than that in most experimental situations. Tasks involving a mix of native and non-native English speakers are not universal but may be increasingly common. Thus, these findings provide encouragement to those working to improve videoconferencing technology.