Taking the work out of workflow: mechanisms for document-centered collaboration

  • Authors:
  • Anthony LaMarca;W. Keith Edwards;Paul Dourish;John Lamping;Ian Smith;Jim Thornton

  • Affiliations:
  • Xerox Palo Alto Research Center;Xerox Palo Alto Research Center;Xerox Palo Alto Research Center;Xerox Palo Alto Research Center;Xerox Palo Alto Research Center;Xerox Palo Alto Research Center

  • Venue:
  • ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
  • Year:
  • 1999

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Abstract

There are two aspects to technical support for collaborative activity; support for content work and support for coordination. The design of CSCW systems must typically address both of these, combining them in a collaborative application. This approach, however, suffers from a variety of well-known problems, not least the compatibility between collaborative and single-user applications, working styles and practices. In this paper, we describe an alternative approach that makes coordination and collaborative functionality an aspect of the collaborative artifact rather than a collaborative application. We present an infrastructure and a series of application examples to illustrate the idea of document-centered collaboration, in which coordination and collaboration are separated from and independent of applications.