Offshore outsourcing of software development and maintenance: a framework for issues
Information and Management
Agent learning in supplier selection models
Decision Support Systems - Special issue: Decision theory and game theory in agent design
Operations Management
Design a new mixed expert decision aiding system using fuzzy ELECTRE III method for vendor selection
Expert Systems with Applications: An International Journal
Information systems outsourcing decisions using a group decision-making approach
Engineering Applications of Artificial Intelligence
The Analytical Hierarchy Process for contaminated land management
Advanced Engineering Informatics
Computers and Industrial Engineering
The construction of a comprehensive model for production strategy evaluation
Fuzzy Optimization and Decision Making
Expert Systems with Applications: An International Journal
Supplier selection based on the PROMETHEE vi multicriteria method
EMO'11 Proceedings of the 6th international conference on Evolutionary multi-criterion optimization
A PROMETHEE-based approach to portfolio selection problems
Computers and Operations Research
Selection of a representative set of parameters for robust ordinal regression outranking methods
Computers and Operations Research
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An outsourcing contract problem has been analyzed. This is a typical problem when dealing with outsourcing vendor selection. For each alternative of an outsourcing contract there is an evaluation of both cost and quality of service. The latter may include probabilistic delivery time and confidence in quality commitment. The decision-maker takes into account multicriteria evaluation through ELECTRE method. Besides, each criterion is evaluated through a utility function. The model integrates both approaches to indicate a contract proposal. This paper presents the formulation for the decision model and a numerical application to illustrate the use of the model.