Augmented information assimilation: social and algorithmic web aids for the information long tail
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
An elaborated model of social search
Information Processing and Management: an International Journal
Measuring improvement in user search performance resulting from optimal search tips
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
The effects of choice in routing relevance judgments
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Journal of the American Society for Information Science and Technology
Differences in search engine evaluations between query owners and non-owners
Proceedings of the sixth ACM international conference on Web search and data mining
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Short assigned question-answering style tasks are often used as a probe to understand how users do search. While such assigned tasks are simple to test and are effective at eliciting the particulars of a given search capability, they are not the same as naturalistic searches. We studied the quantitative differences between assigned tasks and self-chosen "own" tasks finding that users behave differently when doing their own tasks, staying longer on the task, but making fewer queries and different kinds of queries overall. This finding implies that user's own tasks should be used when testing user behavior in addition to assigned tasks, which remain useful for feature testing in lab settings.