Realizing Teamwork in the Field: An Agent-Based Approach

Authors:
Habin Lee;Patrik Mihailescu;John Shepherdson
Affiliations:
BT Group Chief Technology Office;BT Group Chief Technology Office;BT Group Chief Technology Office
Venue:
IEEE Pervasive Computing
Year:
2007

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Abstract

Multiagent-systems technology enables cooperation between mobile workers in the field, minimizing user intervention and increasingaccessibility. mPower is a component-based approach for simplifying the management of deployed cooperative services. mPower's personalassistant runs on a mobile device, demonstrating how an intelligent autonomous agent can increase the accessibility of users duringworkforce cooperation processes. The technology has been deployed in a real-world trial by network installation and maintenance engineersin the UK.