So, You Think You Know Others' Goals? A Repertory Grid Study

  • Authors:
  • Nan Niu;Steve Easterbrook

  • Affiliations:
  • University of Toronto;University of Toronto

  • Venue:
  • IEEE Software
  • Year:
  • 2007

Quantified Score

Hi-index 0.00

Visualization

Abstract

Terminological interference occurs in requirements engineering when stakeholders have different interpretations of the terms theyuse to describe their problem domain. In this article, the authors present a technique to detect terminological interference in the waysthat stakeholders express nonfunctional requirements, represented as softgoals in goal-oriented requirements models. Their approach usesGeorge Kelly's Repertory Grid Technique. By comparing the grids constructed by different stakeholders, they can highlight interferencesand generate follow-up questions to resolve them. They demonstrate their approach in a pilot study for a nonprofit organization. Theirstudy shows the technique can readily identify agreements and mismatches in stakeholders' terminologies and can be performed withoutpreliminary training or specific resources. This article is part of a special issue on stakeholders in requirements engineering.