The art of navigating through hypertext
Communications of the ACM
Visualizing the World-Wide Web with the navigational view builder
Proceedings of the Third International World-Wide Web conference on Technology, tools and applications
The myth of navigating in hypertext: how a “bandwagon” has lost its course!
Journal of Educational Multimedia and Hypermedia
Designing information-abundant web sites: issues and recommendations
International Journal of Human-Computer Studies - Special issue: World Wide Web usability
Fourth generation hypermedia: some missing links for the World Wide Web
International Journal of Human-Computer Studies - Special issue: World Wide Web usability
Information architecture for the World Wide Web
Information architecture for the World Wide Web
Readings in information visualization: using vision to think
Readings in information visualization: using vision to think
Visual information foraging in a focus + context visualization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
Usage-based visualization of web localities
APVis '01 Proceedings of the 2001 Asia-Pacific symposium on Information visualisation - Volume 9
The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface
The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface
Designing WWW Site Map Systems
DEXA '99 Proceedings of the 10th International Workshop on Database & Expert Systems Applications
VL '99 Proceedings of the IEEE Symposium on Visual Languages
ScentTrails: Integrating browsing and searching on the Web
ACM Transactions on Computer-Human Interaction (TOCHI)
Effects of scent and breadth on use of site-specific search on e-commerce Web sites
ACM Transactions on Computer-Human Interaction (TOCHI)
The perfect search engine is not enough: a study of orienteering behavior in directed search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Do graphical overviews facilitate or hinder comprehension in hypertext?
Computers & Education
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One of the challenges confronting website designers is to provide effective navigational support. Supplemental navigation tools such as search, indexes and sitemaps are frequently included on web sites. However, due to a lack of guidance for designers a proliferation of designs has evolved over time. Trends in design don't appear to be underpinned by any empirically sound and theoretically based user-focused research, instead design has been led by technological innovation rather than user needs. This paper investigates the key factors in the design of sitemaps. A taxonomy that provides a segregation of design issues into major components is proposed. The paper applies the taxonomy in a longitudinal survey of commercial sitemaps exposing several trends in design practice. The intention of this taxonomy and survey is to provide a sounder basis for future research and development of sitemap tools by clarifying existing research and identifying important issues for future investigation.