Engaging multiple perspectives: A value-based decision-making model

Authors:
Dianne J. Hall;Robert A. Davis
Affiliations:
Department of Management, Auburn University, 401 Lowder Business Building, Auburn, AL 36849-5241, United States;Department of Computer Information Systems, Texas State University-San Marcos, San Marcos, TX 78666-4616, United States
Venue:
Decision Support Systems
Year:
2007

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Abstract

In some decision contexts, such as a crisis or when confronted by a new or novel set of circumstances, people may be forced to make decisions with limited information or time available for analysis. In such contexts, the set of alternative solutions developed may be greatly affected by the personal values and the perspective those values precipitate. Being able to view the decision environment from multiple perspectives enhances the decision-maker's ability to make better-informed choices. This article introduces the value-based decision-making model that suggests that multiple perspectives may be achieved by considering a foundation of individual values. Empirical testing indicates that this model provides a viable framework that decision-makers and researchers can use to better understand and facilitate multiple perspectives in decision-making.