The economics of gateway technology and network evolution: lessons from electricity supply history
Information Economics and Policy
Expectations for a scientific collaboratory: a case study
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Technology-use mediation: making sense of electronic communication in an organizational context
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Whither or whether HCI: requirements analysis for multi-sited, multi-user cyberinfrastructures
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Usability research challenges for cyberinfrastructure and tools
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Walking the Tightrope: The Balancing Acts of a Large e-Research Project
Computer Supported Cooperative Work
The human infrastructure of cyberinfrastructure
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Balancing act: community and local requirements in an open source development process
Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries
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Concurrency and Computation: Practice & Experience - Science Gateways—Common Community Interfaces to Grid Resources
Tensions across the scales: planning infrastructure for the long-term
Proceedings of the 2007 international ACM conference on Supporting group work
Proceedings of the 5th Grid Computing Environments Workshop
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Dialectical Tensions in the Funding Infrastructure of Cyberinfrastructure
Computer Supported Cooperative Work
Proceedings of the 38th annual ACM SIGUCCS fall conference: navigation and discovery
Proceedings of the 16th ACM international conference on Supporting group work
Special Theme: Project Management in E-Science: Challenges and Opportunities
Computer Supported Cooperative Work
Bridging the Disciplinary Divide: Co-Creating Research Ideas in eScience Teams
Computer Supported Cooperative Work
Challenges in the management of high-performance computing centers: an organizational perspective
State of the Practice Reports
Roadmaps, not blueprints: paving the way to science gateway success
Proceedings of the 1st Conference of the Extreme Science and Engineering Discovery Environment: Bridging from the eXtreme to the campus and beyond
Scientific End-User Developers and Barriers to User/Customer Engagement
Journal of Organizational and End User Computing
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Issues of scaling are critical when an infrastructure is trying to grow. Systems that worked well with smaller numbers or particular types of users must change to meet the needs of an expanding and diversified user base. A first step toward growth is to cultivate new users. We present results from research that examines one approach to the challenge of attracting new users to a large-scale computing infrastructure. We describe gateway organizations and the important social and technical support they provide, which help potential users to conceptualize a use for the infrastructure and increase their willingness and ability to use it.