Simulation success stories: business process reengineering
Proceedings of the 29th conference on Winter simulation
Building the Virtual State: Information Technology and Institutional Change
Building the Virtual State: Information Technology and Institutional Change
Understanding and Modelling Flexibility in Administrative Processes
EGOV '02 Proceedings of the First International Conference on Electronic Government
Organizational Challenges to the Development of Electronic Government
DEXA '00 Proceedings of the 11th International Workshop on Database and Expert Systems Applications
E-government: A Special Case of ICT-enabled Business Process Change
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 5 - Volume 5
Setback and remedy of local e-government projects: a case study from Egypt
Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance
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Egypt has achieved considerable steps in the use of ICT in administration since the mid 80s. The Egyptian e-Government program - formulated and launched in 2000 - operates on two major axes: (1) providing services through new and easy channels, and (2) updating the systems of governmental work. Since its start, the program developed several pilot projects to probe their feasibility. Many of these projects matured and are currently in the roll out phase. This paper presents work done in one of these projects; work and decision making enhancement in the Investment Department in Matrouh Governorate. The project involved three areas for enhancement: (1) re-engineering of business processes, (2) a Management Information System (MIS) for the governorate administration, and (3) a Geographical Information System (GIS). The paper - briefly - discusses how information and communication technologies were deployed to enhance decision making in one governmental entity in Egypt.