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The New Review of Hypermedia and Multimedia - Web Accessibility
Second life for illiterates: a 3D virtual world platform for adult basic education
Proceedings of the 12th International Conference on Information Integration and Web-based Applications & Services
ShadowStory: creative and collaborative digital storytelling inspired by cultural heritage
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Realization of 3D virtual world platform for the basic education of adult illiterates
Journal of Mobile Multimedia
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The digital battle has become the most important factor of economic and social development. In fact, there is no doubt on the fact that establishing E-government systems can improve the quality of government services and enhance the citizens' life. However, E-government projects cannot be successful if they are not adapted to the specific cultural and social needs of the users. Taking into consideration the high illiteracy rate within the Moroccan population, we conducted our research to design an E-government portal for the old city of Fez that is accessible by the majority of the citizens especially those who are illiterate. The objective of this research is exploring the different architectures, scenarios and technologies for designing an E-government portal that is usable and accessible by all Fez citizens whether they are literate or illiterate. Hence, the concrete output of this project is a usable graphical user interface accessible to both literate and illiterate people in order for them to interact with the static content and to use the online transactions. In the process of achieving our goal, we had to discover and create design principles and to test them with real users. This paper describes and justifies the chosen methodology, architecture and tools that were applied in order to develop Fez e-government portal's graphical user interface. The results of the designed graphical user interface's testing are presented and discussed in order to assess the project's success.