Adaptive natural language interfaces to FAQ knowledge bases
Data & Knowledge Engineering - Special issue on NLDB '99: applications of natural language to information systems
What Are Ontologies, and Why Do We Need Them?
IEEE Intelligent Systems
A question/answer typology with surface text patterns
HLT '02 Proceedings of the second international conference on Human Language Technology Research
FAQ-master: an ontological multi-agent system for web FAQ services
WSEAS Transactions on Information Science and Applications
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