Journal of the American Society for Information Science
Toward a theory of user-based relevance: a call for a new paradigm of inquiry
Journal of the American Society for Information Science - Special issue: relevance research
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
Journal of the American Society for Information Science - Special topic issue on the history of documentation and information science: part II
A cognitive model of document use during a research project. Study I. document selection
Journal of the American Society for Information Science
Judgement of information quality and cognitive authority in the Web
Journal of the American Society for Information Science and Technology
Information Processing and Management: an International Journal - Issues of context in information retrieval
The concept of relevance in IR
Journal of the American Society for Information Science and Technology
A Relational View of Information Seeking and Learning in Social Networks
Management Science
The many faces of accessibility: engineers' perception of information sources
Information Processing and Management: an International Journal
Who will you ask? An empirical study of interpersonal task information seeking
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective
Journal of the American Society for Information Science and Technology
Contextual factors for finding similar experts
Journal of the American Society for Information Science and Technology
A user-oriented model for expert finding
ECIR'11 Proceedings of the 33rd European conference on Advances in information retrieval
Information Processing and Management: an International Journal
Foundations and Trends in Information Retrieval
Finding the right supervisor: expert-finding in a university domain
NAACL HLT '12 Proceedings of the 2012 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Student Research Workshop
A quantitative model on knowledge management for team cooperation
Knowledge-Based Systems
Supporting exploratory people search: a study of factor transparency and user control
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
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Co-workers are an important source of information in organizations. Consequently, information managers seek to facilitate the use of such human information sources. Although various studies about what influences the use of human information sources in organizations exist, it is difficult for information managers to utilize insights from this research body. The studies have provided contradictory results regarding the role of accessibility and quality and suffer from various weaknesses. To address these weaknesses, several studies are employing other research methods. This study aims to contribute to the methodological development of this emerging new line of research by exploring the value of a think aloud approach to such studies. In addition, it aims to provide more insight into the role of accessibility and quality in the selection of human information sources in organizations. Fifty-six employees from four governmental organizations were asked to think aloud while selecting human information sources. The findings of this study corroborate those of studies taking a similar approach: source quality is the most dominant factor in the selection of human information sources. The think aloud approach seems a valuable contribution to available research methods to assess the role of accessibility and quality in human source selection in organizations.