Information Processing and Management: an International Journal
How senior managers acquire and use information in environmental scanning
Information Processing and Management: an International Journal
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
Information and information sources in tasks of varying complexity
Journal of the American Society for Information Science and Technology
Web Work: Information Seeking and Knowledge Work on the World Wide Web
Web Work: Information Seeking and Knowledge Work on the World Wide Web
A Relational View of Information Seeking and Learning in Social Networks
Management Science
Intra-individual information behaviour in daily life
Information Processing and Management: an International Journal
The many faces of accessibility: engineers' perception of information sources
Information Processing and Management: an International Journal
Who will you ask? An empirical study of interpersonal task information seeking
Journal of the American Society for Information Science and Technology
Antecedents to Relational and Nonrelational Source Use: An Exploratory Investigation
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Source preferences in the context of seeking problem-specific information
Information Processing and Management: an International Journal
Inside the source selection process: Selection criteria for human information sources
Information Processing and Management: an International Journal
The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective
Journal of the American Society for Information Science and Technology
Do your friends make you smarter?: An analysis of social strategies in online information seeking
Information Processing and Management: an International Journal
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This study focuses on how the accessibility and quality of co-workers in organizations affect their use as information source. Prior research has produced inconsistent findings concerning these factors' respective influence on source selection. In this article, we argue that one potential reason for this lies in the lack of coherent definitions of accessibility and quality. To bridge this gap, we unpack these concepts into their underlying dimensions, based on insights derived from social capital theory, more specifically Nahapiet and Ghoshal's (1998) contribution, to uncovering the multidimensionality of social capital. We empirically test the dimensionality of accessibility and quality, as well as the relative influence of these concepts on human information source selection, in a scenario experiment within an organization. Findings support the proposed dimensionality, and lead to the conclusion that both quality and accessibility influence the selection of human information sources, although quality exerts a slightly stronger influence.