Managing the software process
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Successful software process improvement
Successful software process improvement
Quality software management: volume 4: anticipating change
Quality software management: volume 4: anticipating change
Improving software organizations: from principles to practice
Improving software organizations: from principles to practice
Survival Patterns in Fast-Moving Software Organizations
IEEE Software
Understanding and Changing Software Organizations
Proceedings of the IFIP TC8 WG8.1 Fourth Working Conference on Diffusing Software Products and Process Innovations
Diffusion and Adoption of IT Products and Processes in a Danish Bank
Proceedings of the IFIP TC8 WG8.1 Fourth Working Conference on Diffusing Software Products and Process Innovations
The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps
Information Systems Research
Improving Diffusion Practices in a Software Organization
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Making SPI Happen: The IDEAL Distribution of Effort
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 9 - Volume 9
Successful Process Implementation
IEEE Software
Agile improvement practices in software organizations
European Journal of Information Systems - Including a special section on business agility and diffusion of information technology
Assessing and improving the front end activities of software development
International Journal of Business Information Systems
IT enabled mass customisation as a tool for bond building – an Indian case study
International Journal of Business Information Systems
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With business environments constantly changing, organisations and individuals must execute and learn in parallel to ensure they can solve today's problems and plan for tomorrow's. This action research explores how action learning can improve Software Process Improvement (SPI) success by 'improving the improvers'. The strategy is to engage SPI teams in theory studies and relate these studies to daily work to help them critically reflect on practice improvements. SPI change agents at Ericsson AB in Gothenburg, Sweden, took on this challenge, participating in a year-long action learning effort. This study presents detailed data about that effort and its impact on the organisation's SPI success rate. Four action-learning activities literature studies, workshop participation, SPI project meetings, and one-on-one coaching serve as a lens to understand and assess the effort's value. The data suggests that action learning is a useful approach for improving SPI change agents' understanding and reflection capabilities, thereby increasing the SPI success rate.