Managing the software process
Successful software process improvement
Successful software process improvement
Quality software management: volume 4: anticipating change
Quality software management: volume 4: anticipating change
Rethinking the concept of commitment in software process improvement
Scandinavian Journal of Information Systems
Survival Patterns in Fast-Moving Software Organizations
IEEE Software
Proceedings of the IFIP TC8 WG8.1 Fourth Working Conference on Diffusing Software Products and Process Innovations
Understanding and Changing Software Organizations
Proceedings of the IFIP TC8 WG8.1 Fourth Working Conference on Diffusing Software Products and Process Innovations
Diffusion and Adoption of IT Products and Processes in a Danish Bank
Proceedings of the IFIP TC8 WG8.1 Fourth Working Conference on Diffusing Software Products and Process Innovations
The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps
Information Systems Research
How organizations adopt information system process innovations: a longitudinal analysis
European Journal of Information Systems
Successful Process Implementation
IEEE Software
Improve by improving software process improvers
International Journal of Business Information Systems
Simple indicators for tracking software process improvement progress
EuroSPI'06 Proceedings of the 13th European conference on Software Process Improvement
Journal of Global Information Management
Hi-index | 0.00 |
Inspired by the chasm between early adopters and early majority in diffusion of technological innovations, this paper investigates how agile improvement practices can help software organizations successfully implement new processes. An action research-based improvement initiative implemented a new change-request process and tool at the telecom company Ericsson AB in Gothenburg, Sweden. The study identifies a 'guerilla tactic' that change agents can use in software organizations to cross the chasm, and it discusses lessons learned in relation to literature on diffusion of innovation and software agility. The contribution of the study is that the guerrilla tactic supports agile improvement practices and facilitates successful implementation.