Simple indicators for tracking software process improvement progress

  • Authors:
  • Anna Börjesson

  • Affiliations:
  • Ericsson AB and IT University of Gothenburg, Gothenburg, Sweden

  • Venue:
  • EuroSPI'06 Proceedings of the 13th European conference on Software Process Improvement
  • Year:
  • 2006

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Abstract

We know from the software process improvement (SPI) literature that new technologies are often acquired, but not deployed. Fichmand and Kemerer call this phenomenon the assimilation gap. Important prerequisites to SPI success are SPI implementation success and SPI initiative progress. This study presents four simple and practical indicators for SPI initiatives to stay focused on deployment and facilitate SPI initiative progress. These practical indicators are easy to gather, manage and evaluate and they provide an organization with useful information to determine the progress of an SPI initiative. The indicators focus on competence build-up, employee capabilities, process adoption and management commitment. The result shows there are simple and practical indicators for tracking and follow-up SPI initiatives' progress to stay focused on deployment and decrease the assimilation gap.