Electronic voting machines versus traditional methods: improved preference, similar performance

Authors:
Sarah P. Everett;Kristen K. Greene;Michael D. Byrne;Dan S. Wallach;Kyle Derr;Daniel Sandler;Ted Torous
Affiliations:
Rice University, Houston, TX, USA;Rice University, Houston, TX, USA;Rice University, Houston, TX, USA;Rice University, Houston, TX, USA;Rice University, Houston, TX, USA;Rice University, Houston, TX, USA;Rice University, Houston, TX, USA
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2008

Citing 6
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Abstract

In the 2006 U.S. election, it was estimated that over 66 million people would be voting on direct recording electronic (DRE) systems in 34% of the nation's counties [8]. Although these computer-based voting systems have been widely adopted, they have not been empirically proven to be more usable than their predecessors. The series of studies reported here compares usability data from a DRE with those from more traditional voting technologies (paper ballots, punch cards, and lever machines). Results indicate that there were little differences between the DRE and these older methods in efficiency or effectiveness. However, in terms of user satisfaction, the DRE was significantly better than the older methods. Paper ballots also perform well, but participants were much more satisfied with their experiences voting on the DRE. The disconnect between subjective and objective usability has potential policy ramifications.