Usability of voting systems: baseline data for paper, punch cards, and lever machines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Casting votes in the auditorium
EVT'07 Proceedings of the USENIX Workshop on Accurate Electronic Voting Technology
Electronic voting machines versus traditional methods: improved preference, similar performance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Voters' Perceptions of Voting Technology
Social Science Computer Review
Now do voters notice review screen anomalies? a look at voting system usability
EVT/WOTE'09 Proceedings of the 2009 conference on Electronic voting technology/workshop on trustworthy elections
Baseline usability data for a non-electronic approach to accessible voting
EVT/WOTE'10 Proceedings of the 2010 international conference on Electronic voting technology/workshop on trustworthy elections
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In order to know if new electronic voting systems truly represent a gain in usability, it is necessary to have information about the usability of more traditional voting methods. The usability of three different voting methods was evaluated using the metrics recommended by the National Institute of Standards and Technology: efficiency, effectiveness, and satisfaction. Participants voted with two different types of paper-based ballots (one open-response ballot and one bubble ballot) and one mechanical lever machine. No significant differences in voting completion times or error rates were found between voting methods. However, large differences in satisfaction ratings indicated that participants were most satisfied with the bubble ballot and least satisfied with the lever machine. These data are an important step in addressing the need for baseline usability measures for existing voting systems.