A conceptual framework for designing and conducting groupware evaluations

Authors:
Renata Mendes de Araujo;Flavia Maria Santoro;Marcos R. S. Borges
Affiliations:
Escola de Informatica Aplicada, UNIRIO, Brazil.;Departamento de Ciencias da Computacao and NCE/UFRJ, Brazil.;Departamento de Ciencias da Computacao and NCE/UFRJ, Brazil
Venue:
International Journal of Computer Applications in Technology
Year:
2004

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Abstract

The aim of this paper is to report the initiative of a research project called the CSCW Lab. The CSCW Lab is an approach for applying evaluation methodologies in the context of a groupware research group. We identify the major dimensions of groupware evaluation and describe how the CSCW Lab addresses them. We also present an ontology for groupware evaluation where we establish the main concepts related to the evaluation processes and to the dimensions identified.