Cyberspace: first steps
The social life of small graphical chat spaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Supporting shared information systems: boundary objects, communities, and brokering
ICIS '00 Proceedings of the twenty first international conference on Information systems
Life on the Screen: Identity in the Age of the Internet
Life on the Screen: Identity in the Age of the Internet
Weaving the Web: The Original Design and Ultimate Destiny of the World Wide Web by Its Inventor
Weaving the Web: The Original Design and Ultimate Destiny of the World Wide Web by Its Inventor
Consumer trust in an Internet store
Information Technology and Management
What Do Virtual "Tells" Tell? Placing Cybersociety Research into a Hierarchy of Social Explanation
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Supporting Trust in Virtual Communities
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Sense of Virtual Community-Maintaining the Experience of Belonging
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
The importance of trust and community in developing and maintaining a community electronic network
International Journal of Human-Computer Studies - Special issue: Trust and technology
Sustainable virtual world ecosystems
ACM SIGMIS Database
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This paper examines a specific online community and the degree to which participants' association is constituted and reinforced through conflict. We sample the existing literature regarding online communities in an historical sense and critique the preponderance among these writings to advocate trust and consensus. Our argument is that much of the existing literature has a particular intellectual heritage that has heavily shaped contemporary understandings of online communities. Field examination of the community reveals the use of meaning-laden, often aggressive pseudonyms coupled with conversations that are openly belligerent and more pointedly a lack of general consensus. We conclude with the presentation of a research agenda for this field of research that argues for a nuanced reconnection to more 'traditional' sociological literature where conflict figures heavily.