The role of information technology in supply chain integration

Authors:
Antony Paulraj;Injazz J. Chen;Chen H. Chung
Affiliations:
Coggin College of Business, University of North Florida, Jacksonville, FL, USA.;College of Business Administration, Cleveland State University, Cleveland, OH, USA.;Gatton College of Business and Economics, University of Kentucky, Lexington, KY, USA
Venue:
International Journal of Information Systems and Change Management
Year:
2006

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Abstract

Firms face a new challenge in integrating the various activities of the supply chain by moving away from vertical integration and towards outsourcing. Supplier integration and logistics integration are two most important types of integration in Supply Chain Management (SCM). In this study, we evaluate the effects of the use of different Information Technologies (ITs) on these two types of the supply chain integration. A cross-sectional mail survey was used to collect empirical data. The results provide empirical evidence supporting the fact that IT facilitates the supplier as well as logistics integration.