CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Re-place-ing space: the roles of place and space in collaborative systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
The social life of small graphical chat spaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Hanging out in the Virtual Pub: Masculinities and Relationships Online
Hanging out in the Virtual Pub: Masculinities and Relationships Online
CHI '04 Extended Abstracts on Human Factors in Computing Systems
"Alone together?": exploring the social dynamics of massively multiplayer online games
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Classifying ellipsis in dialogue: a machine learning approach
COLING '04 Proceedings of the 20th international conference on Computational Linguistics
Quantifying ellipsis in dialogue: an index of mutual understanding
SIGdial '08 Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue
VoCS'08 Proceedings of the 2008 international conference on Visions of Computer Science: BCS International Academic Conference
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Concepts of space are fundamental to our understanding of human action and interaction. The common sense concept of uniform, metric, physical space is inadequate for design. It fails to capture features of social norms and practices that can be critical to the success of a technology. The concept of `place' addresses these limitations by taking account of the different ways a space may be understood and used. This paper argues for the importance of a third concept: communication space. Motivated by Heidegger's discussion of `being-with' this concept addresses differences in interpersonal `closeness' or mutual-involvement that are a constitutive feature of human interaction. We apply the concepts of space, place and communication space to the analysis of a corpus of interactions from an online community, `Walford', which has a rich communicative ecology. A novel measure of sequential integration of conversational turns is proposed as an index of mutal-involvement. We demonstrate systematic differences in mutual-involvement that cannot be accounted for in terms of space or place and conclude that a concept of communication space is needed to address the organisation of human encounters in this community.