Legal research topics in user-centric services

  • Authors:

  • O. Pitkänen;P. Virtanen;J. Kemppinen

  • Affiliations:

  • Helsinki Institute for Information Technology, Helsinki University of Technology, and University of Helsinki, Finland;Helsinki Institute for Information Technology, Helsinki University of Technology, University of Helsinki, and Lappeenranta University of Technology, Finland;Helsinki Institute for Information Technology, Helsinki University of Technology, University of Helsinki, and Lappeenranta University of Technology, Finland

  • Venue:
  • IBM Systems Journal
  • Year:
  • 2008

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Abstract

Advancing service science requires a service-centered conceptual foundation. Toward this goal, we suggest that an emerging logic of value creation and exchange called service-dominant logic is a more robust framework for service science than the traditional ...