Developing Internet e-commerce benchmarks
Information Systems - Special issue on information systems support for electronic commerce
Strategies for accelerating the worldwide adoption of e-commerce
Communications of the ACM - Supporting community and building social capital
Towards a framework for e-commerce usability
SAICSIT '02 Proceedings of the 2002 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
Cyberspace across sub-Saharan Africa
Communications of the ACM
Current progress of e-commerce adoption: small and medium enterprises in Hong Kong
Communications of the ACM - Why CS students need math
Measuring e-Commerce effectiveness: a conceptual model
SAICSIT '03 Proceedings of the 2003 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
Usability issues for E-commerce in South Africa: an empirical investigation
SAICSIT '03 Proceedings of the 2003 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
A trust model for e-commerce in South Africa
SAICSIT '04 Proceedings of the 2004 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
Communications of the ACM - The Blogosphere
Adopters and non-adopters of business-to-business electronic commerce in Singapore
Information and Management
The Advanced Internet Searcher's Handbook
The Advanced Internet Searcher's Handbook
International Journal of Information Management: The Journal for Information Professionals
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Africa, with its great wealth in wildlife and unique resorts, can benefit from the ever increasing user population of the Internet, particularly in the USA and Western Europe where most of the tourists to Africa come from (Internet World Stats, 2004. World Internet Users and Population Stats. .). A first survey was carried out to find the nature and extent of e-commerce adoption by tourism organisations from South Africa, Kenya, Zimbabwe and Uganda which are all popular tourist destinations in eastern and southern Africa. For comparison, a second survey of tourism organisations from USA and Western Europe was also carried out. A total of 373 websites from the four African countries and 180 from the USA and Western Europe were accessed and then evaluated against a list of e-commerce features. The surveys revealed that few of the African organisations are embracing e-commerce and that, although some websites were comparable to those of their western counterparts, the majority had room for considerable improvements. The African websites were found to be generally informative but lacked interactive facilities for online transactions. It is recommended that these African organisations evolve their websites into marketing tools to capitalise on the potential Internet market.