Developing a mobile reporting system for road maintenance: user research perspective

  • Authors:
  • Aino Ahtinen;Jukka K. Nurminen;Jonna Häkkilä

  • Affiliations:
  • Nokia Research Center, Tampere, Finland;Nokia Research Center, Helsinki, Finland;Nokia Research Center, Oulu, Finland

  • Venue:
  • Mobility '07 Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
  • Year:
  • 2007

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Abstract

Mobile telecommunication technology with enhanced connectivity and multimedia features offers new possibilities to develop field tools for mobile workers. In this paper we present a study on developing a mobile tool for road maintenance workers by applying user centric design process, and discuss the challenges of the environment for both the process and the outcome