The logic of electronic markets
Harvard Business Review
A strategic analysis of electronic marketplaces
MIS Quarterly - Special issue on the strategic use of information systems
Electronic markets and electronic hierarchies
Communications of the ACM
The emerging role of electronic marketplaces on the Internet
Communications of the ACM
Electronic commerce: a managerial perspective
Electronic commerce: a managerial perspective
Disintermediation and reintermediation in the U.S. air travel distribution industry: a Delphi study
Communications of the AIS
Analyzing Firm-Level Strategy for Internet-Focused Reintermediation
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
A Study of Web Diffusion in Travel Agencies
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
The Impact of Electronic Commerce on the Travel Industry
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track—Internet and the Digital Economy - Volume 4
Development, Distribution and Evaluation of Online Tourism Services in China
Electronic Commerce Research
Economics and Electronic Commerce: Survey and Directions for Research
International Journal of Electronic Commerce
International Journal of Information Management: The Journal for Information Professionals
ICTs and Internet adoption in China's tourism industry
International Journal of Information Management: The Journal for Information Professionals
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China, a fast-growing developing country, is one of the world's most popular tourism destinations because of its large number of historical and natural scenic attractions. With the development of the Internet, tourism and travel electronic commerce (e-commerce) have flourished in China, and the travel industry has experienced significant structural changes since 1999. This study examines how tourism and travel e-commerce boomed in China, how the tourism value chain has changed in the new environment, and the current status of China's tourism and travel e-commerce. Using data collected from 4,980 tourism and travel websites in China and the China Statistical Yearbook 2005, we examine the classification and functions of these websites. Our results suggest that travel agencies provide about half of the tourism and travel-related websites in China. Most websites still only provide general information, while some provide search, online reservation, and payment services. We also present results on our tourism and travel website consumer satisfaction survey, and discuss the factors affecting consumers' decision-making process in tourism and travel e-commerce and the future of the tourism and travel e-commerce in China.