Location-based notification as a general-purpose service
WMC '02 Proceedings of the 2nd international workshop on Mobile commerce
Exploring Context-aware Information Push
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CHI '03 Extended Abstracts on Human Factors in Computing Systems
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ISWC '00 Proceedings of the 4th IEEE International Symposium on Wearable Computers
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Proceedings of the 10th international conference on Human computer interaction with mobile devices and services
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FAC '09 Proceedings of the 5th International Conference on Foundations of Augmented Cognition. Neuroergonomics and Operational Neuroscience: Held as Part of HCI International 2009
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Proceedings of the 12th Annual Conference of the New Zealand Chapter of the ACM Special Interest Group on Computer-Human Interaction
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Proceedings of the 13th international conference on Ubiquitous computing
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Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
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Computing
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To increase police officer awareness of incident locations, the Dutch police developed and implemented a location-based notification system (LBNS). This mobile service notifies police officers proactively to warrants, agreements and police focal points in their current vicinity. To assess the accuracy, efficiency, effectiveness and user experience of this service, a longitudinal field evaluation was conducted with thirty police officers over four months. The results show that using the LBNS, police officers were better informed of relevant information in their environment and this led to positive operational results. Users considered the interface clear and easy to use. However, users indicated that the system presented too many or non-relevant notifications and that the system is overly complex. Recommendations for further development of the LBNS are to mitigate unwanted interruption by intelligent filtering of notifications and integration of system components.