Enhancing the experience of public transport users with urban screens and mobile applications

  • Authors:
  • Marcus Foth;Ronald Schroeter

  • Affiliations:
  • Queensland University of Technology, Kelvin Grove, QLD, Australia;Queensland University of Technology, Kelvin Grove, QLD, Australia

  • Venue:
  • Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments
  • Year:
  • 2010

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Abstract

Public transportation is an environment with great potential for applying location-based services through mobile devices. This paper provides the underpinning rationale for research that will be looking at how the real-time passenger information system deployed by the Translink Transit Authority across all of South East Queensland in Australia can provide a core platform to improve commuters' user experiences. This system relies on mobile computing and GPS technology to provide accurate information on transport vehicle locations. The proposal builds on this platform to inform the design and development of innovative social media, mobile computing and geospatial information applications. The core aim is to digitally augment the public transport environment to enhance the user experience of commuters for a more enjoyable journey.